The OpenCargo Trust Standard
Neutrality is our core technology. We build the infrastructure for collective memory, ensuring that behavior—not money—governs global logistics trust.
No Pay-to-Remove
We never allow cargo businesses to pay for review removal or suppression. Trust is earned through public resolution, not transactions.
Neutral Right-of-Reply
We guarantee every business the right to respond publicly with evidence. Neutrality means hearing both sides on the immutable ledger.
Anti-Manipulative Ranking
Search rankings are determined by verified trust behavior, resolution history, and reply speed. You cannot buy a top profile position.
Extortion Protection
We implement quarantine protocols to protect businesses from review extortion while preserving shipper rights to reveal honest history.
The Neutrality Protocol
OpenCargo operators are prohibited from accepting payments for favorability. Our code is designed to weight verified evidence over unverified claims, creating a balanced environment for both honest shippers and Professional forwarders.
Immutable Event Log
Every claim, reply, and resolution is timestamped and recorded. Ghosting is not an option; patterns are detected and reported to the community.
Standard FAQs
Who funds OpenCargo?
We are funded by ecosystem grants and verified partner campaigns. We never accept fees for favorability or ranking.
What if a review is false?
Report it for quarantine. Our team reviews evidence from both sides before any metric adjustment is made.
Who governs the trust metrics?
Our algorithms are purely behavior-based. They calculate reply time and resolution rates based on real interaction timestamps in the backend.