Your reputation dashboard.
The Trust Snapshot is the central differentiator. Shippers use these four metrics to decide who to trust with their cargo.
Top 5% Verified
How claiming works
Four simple steps to professional profile management.
Sign in
Secure your administrator access.
Request claim
Select your cargo company profile.
Verify
Confirm via official business email (OTP).
Admin approval
Our team validates and activates your badge.
The Public Trust Ledger
Every interaction is an opportunity to prove your reliability.
“Delay in shipping to Lagos. No updates for 3 days.”
“We apologize. Shipment #442 was delayed due to customs strike. Here is the daily status update.”
“The issue has been resolved. Package delivered.”
What you can control
Practical steps to optimize your trust scores.
Reply within 24h
Fast responses significantly reduce ghosting risk scores.
Resolve openly
Public resolutions have 5x more impact on trust than plain reviews.
Provide evidence
Back up your replies with route logs to verify your side.
Keep routes accurate
Avoid disputes by listing only verified operational corridors.
Business FAQs
How do I claim my profile?
Click 'Claim my cargo profile', find your business, and follow the OTP verification steps using your corporate email.
Can I remove negative reviews?
No. We do not delete reviews. However, you can resolve them publicly, which significantly improves your trust snapshot metrics.
What is 'Ghosting Risk'?
A metric that triggers if your average reply time drops suddenly, signaling potential operational issues to shippers.